Effective October 17, 2026
Information you provide
When you submit an inquiry, we collect your name, email address, phone number, service interest, optional property location and message. We use this information to respond, understand your needs and discuss potential services. Please do not submit Social Security numbers, banking details, identification documents or other sensitive information through this form.
Website and security information
Our hosting and security providers may process technical information such as IP addresses, request times, browser details and security cookies to deliver and protect the website. High Level Impacts has not added advertising pixels or analytics scripts to this website.
How information is used and shared
Inquiries are stored through our website hosting infrastructure and sent to our business inbox using Resend. Our website uses Sites and Cloudflare hosting services and Google Gmail for email. These service providers process information needed to host the site, store inquiries and deliver communications. We may share relevant project information with a service professional when needed to discuss or perform services you request. We may also disclose information when required by law or to protect lawful rights and security. We do not sell information submitted through this website.
Retention and security
We retain inquiry information as reasonably needed to respond, maintain business records, resolve issues and meet legal obligations. Provider backups and retention schedules may also apply. We use reasonable safeguards, but no website or email system can guarantee complete security.
Your choices and requests
You may request access to, correction of or deletion of information you have provided, or ask us to stop nonessential communications. Email info@highlevelimpacts.com or call 512-576-7878. We may need to verify your identity. Requests are subject to applicable law and recordkeeping obligations. If we decline a request, you may ask us to reconsider using the same contact methods with the subject “Privacy appeal.” Where applicable, you may contact the Texas Attorney General about a privacy concern.
Children and external links
Our services and inquiry form are intended for adults. We do not knowingly collect children’s information. External websites have their own privacy policies.
Policy changes
We will update this page and its effective date when our website information practices change. Contact us using the details above with privacy questions.